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Product delivery and payment information.

Delivery, payment and return information.


The delivery of the products is done by ELTA and is usually carried out within 1-4 working days, in areas within continental Greece. For regions belonging to island Greece the delivery time is usually 1 day above.

The delivery and the cost of payment for products outside Greece depend on the country. In this case, please contact us for further information.

If the customer wishes to deliver the products he can do with any other carrier of his choice and at his own charge.


For orders over 35 euros the shipment is free of charge.

Shipping costs within Greece are charged to the customer and are:

  • 2.6 euros up to 1 kg weight and 0.5 EUR for each extra pound of weight.
  • 2.30 euro parcel delivery.
  • If the customer wishes, he can secure the parcel in case of loss. The charge depends on the cost of the order.

Payment methods for products:

  •  Cash from the store.
  • Payment (chargeable)
  • Deposit in a bank account (free of charge)
  • Debit / credit / prepaid card payment


If for some reason you are not satisfied with your purchase, it is possible to change the product at your own cost within 10 days of receipt. The product must be in excellent condition, just as it is delivered and returned to its original packaging. You have the option to choose another product of equal or greater value or by returning your money through a bank account after you contact us and consult us, either by phone or by e-mail.

The first change for purchases over 50 is free within 10 days of receipt in your location.


If you do not want to change, send the package at your own expense. In this case, we will deduct your shipping cost from the amount we will return to the bank by sending us the IBAN of your account.